122 brilliant ideas to improve aftersales
Aftersales Control & Profit Recovery System
Expose Profit Leakage. Restore Discipline. Grow Service Performance.
Most aftersales operations don’t underperform because of effort.
They underperform because leaders lack visibility and control.
Hours are lost.
Parts leak margin.
Recovery rates drift.
Costs go unchallenged.
The Aftersales Control & Profit Recovery System is a field-tested operational audit used by experienced automotive leaders to expose inefficiencies, reset standards, and restore service profitability.
This is not theory.
It’s a practical control framework built from real dealership operations.
What This System Does
✔ Exposes hidden profit leakage
Identify where time, capacity, parts, and margin are being lost — often without anyone realising.
✔ Forces operational clarity
From technician productivity and bay utilisation to parts flow, insurance cycles, and recovery rates.
✔ Creates an actionable turnaround roadmap
Use the findings to reset KPIs, renegotiate costs, rebalance workload, and improve throughput.
✔ Restores management discipline
This is about enforcing standards — not motivating teams or adding complexity.
Even implementing a small number of these checks can materially improve revenue, efficiency, or CSI.
What’s Inside
- A comprehensive aftersales operational audit covering:
- Service productivity & capacity
- Recovery rates & labour efficiency
- Parts performance & stock discipline
- Insurance & accident repair cycle times
- Organisational structure & controls
- Growth opportunities & cost reduction levers
- Clear, practical checkpoints used by high-performing dealerships
- No filler, no theory, no generic advice
Everything is designed to be used by leadership, not delegated and forgotten.
Built For
✔ Aftersales Directors
✔ General Managers
✔ Dealer Principals
✔ Multi-site & OEM network leaders
Not For
✖ Entry-level staff
✖ Training-only audiences
✖ Anyone unwilling to challenge their current operation
If you’re responsible for service profit, operational standards, and long-term performance, this system gives you the visibility most dealerships never achieve.
Why This Works
Aftersales success is not about more initiatives.
It’s about control, discipline, and consistency.
This system helps you see the truth of your operation — and gives you the structure to act on it.
The Aftersales Control & Profit Recovery System is a field-tested audit used by senior automotive leaders to identify inefficiencies, reset standards, and improve aftersales profitability — fast. Built for Aftersales Directors, GMs, and Dealer Principals.